Last Updated: February 25, 2025
Welcome to TrueTotality.com! We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit TrueTotality.com or make a purchase from us.
1. Information We Collect We collect the following types of information:
- Personal Information:
- Name, email address, phone number, billing and shipping addresses, and payment details (e.g., credit card number) when you create an account, place an order, or contact us.
- Information you provide voluntarily, such as when signing up for our newsletter or submitting a product review.
- Non-Personal Information:
- Browser type, IP address, device information, pages visited, and time spent on our site, collected automatically via cookies, web beacons, and analytics tools.
- Order and Account Data:
- Purchase history, account preferences, and details related to returns or customer support inquiries.
- User-Generated Content:
- Product reviews, ratings, or comments you submit on TrueTotality.com.
2. How We Use Your Information We use your information to:
- Process and fulfill your orders, including payment processing, shipping, and providing order updates.
- Manage your account and personalize your shopping experience.
- Send you promotional emails, special offers, or newsletters (if you’ve opted in).
- Improve our website, products, and services through analytics and customer feedback.
- Prevent fraud, ensure transaction security, and comply with legal obligations.
3. How We Share Your Information We do not sell your personal information. We may share your data with:
- Service Providers: Third parties who assist with payment processing (e.g., Stripe, PayPal), shipping (e.g., USPS, FedEx), website hosting, email marketing, and analytics. These partners are bound by confidentiality obligations.
- Legal Requirements: Law enforcement or regulatory authorities if required by law or to protect our rights, safety, or property.
- Business Transfers: If TrueTotality.com is involved in a merger, acquisition, or sale, your information may be transferred with appropriate safeguards.
4. Cookies and Tracking Technologies We use cookies and similar tools to:
- Ensure smooth website functionality (e.g., keeping items in your cart).
- Analyze shopping trends and improve user experience.
- Deliver personalized ads based on your browsing and purchase history. You can manage cookie preferences through your browser settings or our cookie consent tool on the site.
5. Your Choices and Rights You may:
- Opt out of marketing emails by clicking “unsubscribe” in any email or updating your account preferences.
- Request access, correction, or deletion of your personal data by contacting us at support@truetotality.com.
- Review, update, or delete your account information by logging into your TrueTotality.com account.
- [If applicable: “Residents of certain regions, like the EU (GDPR) or California (CCPA), have additional rights, such as data portability or restricting processing. Contact us to exercise these rights.”]
6. Data Security We use industry-standard measures, such as encryption and secure servers, to protect your information, especially during payment processing. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links TrueTotality.com may link to third-party websites (e.g., payment gateways or social media). We are not responsible for their privacy practices and recommend reviewing their policies.
8. Children’s Privacy Our website is not intended for individuals under 13. If we discover we’ve collected data from a child without parental consent, we will delete it promptly.
9. International Transfers If you’re outside the United States, your data may be transferred to and processed in the U.S., where our servers are located. We ensure appropriate safeguards for such transfers.
10. Changes to This Policy We may update this Privacy Policy as our business evolves. Changes will be posted here with an updated “Last Updated” date. Please check back periodically.
11. Contact Us For questions, concerns, or to exercise your rights, contact us at:
Thank you for shopping with TrueTotality.com!