Last Updated: February 25, 2025Welcome to TrueTotality.com! These Terms and Conditions (“Terms”) govern your use of our website, TrueTotality.com, and the purchase of products from us. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Use of Our Website
- Eligibility: You must be at least 13 years old to use TrueTotality.com. By using the site, you represent that you meet this requirement.
- Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify us immediately at support@truetotality.com if you suspect unauthorized use.
- Prohibited Actions: You may not use TrueTotality.com to:
- Violate any laws or regulations.
- Post false, misleading, or harmful content (e.g., in reviews).
- Attempt to hack, disrupt, or overload our systems.
2. Products and Purchases
- Product Descriptions: We strive to ensure all product descriptions, images, and prices on TrueTotality.com are accurate. However, we do not guarantee that they are error-free. If a product differs significantly from its description, you may return it per our Return Policy (Section 5).
- Pricing: Prices are listed in USD and exclude taxes and shipping unless stated otherwise. We reserve the right to change prices at any time, but this will not affect orders already confirmed.
- Order Acceptance: Your order is an offer to buy. We may accept or decline it at our discretion (e.g., due to stock availability or payment issues). You’ll receive a confirmation email once your order is accepted.
- Payment: We accept [list payment methods, e.g., credit/debit cards, PayPal]. Payment must be completed before we ship your order. You confirm that your payment information is accurate and authorized.
3. Shipping and Delivery
- Shipping: We ship to [list regions, e.g., U.S. only or internationally]. Shipping costs and estimated delivery times are provided at checkout. Delays may occur due to carriers or unforeseen circumstances.
- Risk of Loss: Ownership and risk of loss transfer to you once the product is delivered to the shipping carrier.
4. Returns and Refunds
- Return Policy: You may return unused, undamaged products within [e.g., 30 days] of delivery for a refund or exchange, subject to the following:
- Include proof of purchase (e.g., order number).
- Return shipping costs are [your policy, e.g., “your responsibility unless the item is defective”].
- Contact support@truetotality.com to initiate a return.
- Refunds: Approved refunds will be processed to your original payment method within [e.g., 7-10 business days] of receiving the returned item. Shipping fees are non-refundable.
- Defective Items: If an item arrives damaged or defective, notify us within [e.g., 7 days] of delivery for a replacement or refund, including return shipping at our expense.
5. Intellectual Property
- Ownership: All content on TrueTotality.com (e.g., text, images, logos) is owned by us or our licensors and protected by copyright, trademark, and other laws.
- Limited License: You may use our site for personal, non-commercial purposes. You may not reproduce, distribute, or modify our content without written permission.
6. User-Generated Content
- If you submit reviews, comments, or other content, you grant TrueTotality.com a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our business (e.g., on our site or social media).
- Content must not be illegal, offensive, or infringe on others’ rights.
7. Limitation of Liability
- As Is: TrueTotality.com and our products are provided “as is” without warranties beyond those required by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Liability Cap: To the fullest extent permitted by law, our liability for any claim arising from your use of the site or products is limited to the amount you paid us for the related purchase. We are not liable for indirect, consequential, or punitive damages.
8. Indemnification You agree to indemnify and hold TrueTotality.com, its affiliates, and employees harmless from any claims, losses, or damages (including legal fees) arising from your use of the site, violation of these Terms, or infringement of others’ rights.
9. Termination We may suspend or terminate your access to TrueTotality.com at our discretion, with or without notice, if you violate these Terms or for any other reason.
10. Governing Law and Disputes These Terms are governed by the laws of [your state/country, e.g., “California, USA”]. Any disputes will be resolved in the courts of [your jurisdiction, e.g., “Los Angeles County, California”], unless otherwise required by law.
11. Changes to These Terms We may update these Terms at any time. Changes will be posted here with an updated “Last Updated” date. Continued use of TrueTotality.com after changes constitutes acceptance.
12. Contact Us For questions or concerns about these Terms, contact us at: